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How to squeeze cash from VMS, Constellation style

Bonus: anonymous rants from CSI executives

Constellation Software (CSI) is a savvy buyer of VMS companies. Unlike Visma, which is not averse to paying eye-watering multiples for the right assets, CSI is a dye-in-the-wool value buyer. That said, CSI is equally good at maximising value after the acquisition. We have spoken to dozens of former and existing CSI executives to piece together its operating playbook, which we share with you in this article.

Investors, if you want to understand CSI, don’t waste time and money on expensive expert networks like GLG. Read our guide instead!

Constellation teaches its tricks during in-person events

Below, we cover topics such as:

  • Which metrics CSI executives get rated on

  • CSI’s 4 levers for value increase

  • Why the CSI model is not without its detractors

Let’s jump in!

Which metrics do CSI executives get rated on?

Here’s a non-exhaustive list:

  • Sum of Organic Growth and EBITA margin = 35% or higher

  • Absolute Working Capital: decrease by 10% on a trailing 12 month basis

  • Attrition: 5% or less

  • Business Unit revenue growth (including through M&A): 20% or higher

  • Core Ratio - how much maintenance revenues falls to bottom line: 50% or higher 

  • IRR on all existing acquisitions: 25% or higher 

Lever #1: Inflate maintenance prices

Your typical VMS business has 5 key revenue drivers:

  • Perpetual Licence

  • Maintenance and Support

  • SaaS and Hosting (becoming increasingly relevant)

  • Professional Services

  • Hardware and Other

For a deep-dive on on-premise software economics, check out this article. To see how VMS P&L works in practice, request the ABC Software P&L here.

Maintenance revenue is tied to sale of perpetual licences, which allow clients to use a particular software version. Thereafter software is “free” to use, however, ongoing updates and support are not. These revenue streams represent 50-90% of total.

A real pricing sheet from AssetWorks LLC, a CSI subsidiary

And guess what? If you are locked into a particular software, you have no choice but to absorb those maintenance prices increases, helping CSI achieve two key objectives:

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